Shipping policy

At Calamoria, we are committed to delivering your carefully selected pens, notebooks, file folders, and storage essentials with reliability and care. Please review our straightforward shipping policy below.

Shipping Method

We offer a single, standard shipping option for all orders placed through our online store. This method ensures your items are packed securely and dispatched in a timely manner.

Processing Time

Orders are processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer, but we strive to keep delays to a minimum.

Shipping Rates

Shipping costs are calculated based on the total weight of your order and the destination address. There are no free shipping thresholds or promotions currently available. The exact shipping fee will be displayed at checkout before you complete your purchase.

Delivery Time

Estimated delivery times vary by location. Typically, orders are delivered within 5–10 business days after dispatch. Please note that these are estimates and actual delivery may be affected by local postal services or customs clearance.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your package’s journey. As we do not maintain a user account system, all tracking updates will be sent to the email address you provided during checkout.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. We cannot redirect packages once they are in transit. Calamoria is not responsible for delays or losses caused by incorrect address details.

International Shipping

We ship to select international destinations. Please be aware that customs duties, taxes, or import fees may apply upon arrival and are the responsibility of the recipient. These charges are not included in our shipping fees.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us at [email protected] within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.

Contact Us

For any questions regarding your shipment, feel free to reach out to our support team at [email protected]. We are here to help ensure your Calamoria experience is smooth and enjoyable.